Sump Pump Repair
Diagnosis and repair for pumps that run constantly, won't start, or can't keep up with incoming water.
Read more about sump pump repairWest Bend · Washington County, Wisconsin
Keep the water in the pit, not on your basement floor.
West Bend Sump Pros repairs and installs sump pumps, adds battery backup systems, and responds when water is actively coming in. We're a mobile service — a technician comes to your home anywhere in Washington County.
Call to discuss your situation and timing. Ask about licensing and insurance when you book.
Call right away if you notice:
- The pump hums but no water leaves the pit
- It turns on and off every few seconds
- It runs nonstop even when the pit is empty
- Standing water anywhere on the basement floor
- A frozen or blocked discharge line outside
Not sure what you're looking at? Call and describe it — we'll tell you whether it can wait.
What we do
Four services, all focused on the same thing: a pit that empties reliably every time it fills.
Sump Pump Installation
Correctly sized replacement and new pump installations, including pit, check valve and discharge work.
Read more about sump pump installationBattery Backup Sump Systems
Secondary pumps with battery power so your basement stays protected when the electricity goes out.
Read more about battery backup sump systemsEmergency Water-Intrusion Response
Help when water is actively entering the basement and the pump isn't keeping up.
Read more about emergency water-intrusion responseHow a service call works
- Step 01
You call or send the form
Tell us your city, whether water is coming in right now, and what the pump is doing. If it's an emergency, say so first.
- Step 02
We triage over the phone
Some problems have a safe check you can do yourself — a tripped breaker, an unplugged pump, a snow-packed discharge. We'll walk through it.
- Step 03
A technician comes to you
We travel to your property to look at the pump, confirm the timing with you, and go over what's needed.
- Step 04
Diagnose, fix, test
We inspect the full system, explain what we found and the options, then test the pump under real water before we leave.
Serving all of Washington County
We serve West Bend and the surrounding Washington County communities. Because this is a mobile service, there's no shop to visit — the technician comes to your house.
See the full service area- West Bend
- Hartford
- Slinger
- Jackson
- Germantown
- Kewaskum
- Allenton
- Richfield
Questions homeowners ask us
How often should a sump pump be tested?
Test it about every three months, and always before spring thaw and before a stretch of forecasted heavy rain. Pour a bucket of water into the pit until the float rises. The pump should start promptly, empty the pit, and shut off cleanly. If it hesitates, chatters, or keeps running after the pit is empty, have it looked at.
How long does a sump pump usually last?
Most residential pumps run somewhere in the seven-to-ten year range, but the real variable is run time. A pump in a high-water-table basement that cycles many times a day will wear out faster than one that runs a few weeks a year. Age plus a change in sound or cycling behavior is the signal to plan a replacement.
Do I really need a battery backup in Washington County?
It depends on what's at stake in your lower level. Summer storms here regularly bring both heavy rain and power interruptions at the same time, which is exactly when a single electric pump is useless. If you have a finished basement, stored belongings, or mechanicals at floor level, a backup is the most direct way to reduce that risk.
Why does my basement get water during the spring thaw?
Frozen ground can't absorb meltwater, so it travels sideways and down along the foundation instead. Add a spring rain on top of a snowpack and the soil around your house becomes saturated fast. That's why a pump that coasted through winter can suddenly cycle constantly in March and April.